Once we gain a client, we want to keep that client, right? For some businesses, this isn’t always the easiest thing to do. It takes strategy, organization and drive to manage these relationships to ensure that your client comes back to you time and time again. According to the Harvard Business School, increasing customer retention rates by 5 percent increases profits by 25 percent to 95 percent. Even the lower end of that number is considerable, and well worth striving for. There are a number of strategies for retaining clients, and one of the most important ones is reciprocity.
Read More >>Year in and year out, we find ourselves waiting to see if The Groundhog will see its shadow on February 2nd, we begin to enjoy the extra sunlight later in the day, and we start to get antsy for summer to just get here already so we can get out on the green. Whether you’re a player, a host, representative of a business, or a sponsor, you need to have your game face on and come equipped. We’re here to get you everything you need, no matter how high or low your handicap.
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